A single IT department cannot work in isolation without access to external expertise. This is the rationale behind Fortune Data’s helpdesk services, which enable our customers to call on Fortune Data's technical skills as an extension to their own resources.
Our experience shows that many day-to-day problems can be quickly solved over the telephone. Fortune Data’s reliable consultants provide 24-hour, 7-day telephone support
Fortune Datas managed on-site service visits or permanent on-site assistance are other options.
Business Continuity and Disaster Recovery
Our range of flexible services ensures we can get your business back up and running in the shortest possible time.
Fortune Data's Helpdesk
When necessary, your IT department can extend your resources by calling on Fortune Data.
You retain control of your IT infrastructure while accessing Fortune Data’s additional technical expertise on an “as required” basis. Some examples: Site resident engineers, project implementation management, network health check services or software administration.
Help is available on a wide range of topics including “business impact/risk analysis” “contingency planning” “systems set-up and procedures.”
Fortune Data enables customers to retain control of their IT infrastructure while accessing any additional resource and technical expertise on an 'as required' basis, for example, site resident engineers, project implementation management, network health check services or software administration.